Shipping & Delivery
Thank you for your interest in dinnerwarepfaltzgraff.com. We are committed to providing you with a seamless shopping experience. Please review the following information regarding our shipping and delivery policies.
Processing Times:
All orders are processed within 1-2 business days after order verification is completed. Orders are not processed or shipped on weekends or holidays.
Shipping Methods & Delivery Times:
We offer a variety of shipping options to meet your needs. Delivery times are estimates and begin from the date your order is shipped, not the date the order is placed. Shipping methods and timeframes may vary depending on your location and the items purchased.
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Please note that delivery times may be extended during peak seasons or due to unforeseen carrier delays.
Shipping Destinations:
We currently ship to addresses within the continental United States. At this time, we do not offer international shipping.
Shipping Rates:
Shipping costs are calculated at checkout based on the total weight of your items, the selected shipping method, and the delivery destination. You will be able to review all applicable fees before finalizing your purchase.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment. You can also view your order status by logging into your account on our website.
Delivery Issues:
If you encounter any issues with your delivery, such as a missing or damaged package, please contact the carrier directly using the provided tracking number. For further assistance, you can reach out to our customer service team through our website.
Returns:
If you are not completely satisfied with your purchase, please review our Return Policy for detailed instructions on how to return items for a refund or exchange.
For more detailed information, please visit our dedicated customer service pages on dinnerwarepfaltzgraff.com.